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"comment": "Thank you, Galen! We're glad to hear you always have a good experience. Your support means a lot to us.",
"updateTime": "2026-05-27T03:43:18.477293Z"
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"comment": "Always a good experience.",
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"displayName": "Rodney Logan"
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"reviewReply": {
"comment": "Thank you, Rodney! We're glad to hear that your evaluation was friendly and comfortable. It's great to know your hearing is normal. We appreciate your feedback!",
"updateTime": "2026-05-23T03:39:57.704308Z"
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"comment": "My hearing evaluation was done in a friendly and comfortable manner. I was told that my hearing is normal, which is what I thought, and no need to return for 2 years.",
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"comment": "Thank you, Kathy! We appreciate your loyalty over the years and are glad to hear that our staff has been taking great care of your hearing needs. Your kind words mean a lot to us!",
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"comment": "Great service. We have been a client at HU Hearing for years. The staff is always courteous. Thank you to all that take care of our hearing needs.",
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"comment": "Thank you, Alyssa! We're glad to hear you had a positive experience with Michael. It's great that he could provide you with the insights you were curious about. We look forward to seeing you again at Hearing Unlimited!",
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"comment": "I scheduled a free consultation to get a baseline for my hearing at 65. Michael Smith performed the test. He was funny, kind, and really helpful! He showed me the inside of my ear (I\u2019ve always wondered), pointed out scar tissue, and thoroughly explained the results of the test. I will go back to Hearing Unlimited when the time comes.\nThank you!",
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"comment": "Thank you, Dispatch! We appreciate your kind words about our professionalism and kindness.",
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"comment": "Very professional and kind!",
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"displayName": "Roger Franksain"
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"comment": "Thank you, Roger, for taking the time to leave a review! We appreciate your support and look forward to serving you again.",
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"displayName": "K Cross"
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"comment": "Thank you, K! We're glad to hear that our team made you feel at ease during your hearing test. Your kind words mean a lot to us!",
"updateTime": "2026-05-07T03:44:08.699273Z"
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"comment": "What kind people. They put me at ease and the hearing testing was done in a very professional way. Thank you for your kindness.",
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"comment": "Thank you, Ching! We're grateful for your recommendation and glad to hear that our team was able to provide the support and guidance you needed. Your comfort and peace of mind are important to us, and we're here for any further questions you may have.",
"updateTime": "2026-05-02T03:47:07.944042Z"
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"comment": "I highly recommend Hearing Unlimited! I had been feeling extremely anxious due to tinnitus in my left ear. However, after a patient consultation, they provided me with specific advice and discovered that my ear was actually still inflamed\u2014something other doctors had simply overlooked, merely telling me that everything \"looked normal.\" They sincerely recommended allowing it to heal naturally, while also outlining the steps I should take for follow-up care. They are true professionals who patiently answered all my questions, leaving me feeling reassured.",
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"comment": "Thank you, Lisa, for taking the time to leave a review. Your feedback is appreciated!",
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"comment": "Thank you, Ryan! We're glad to hear you had a quick and seamless appointment and that our staff was friendly and helpful with your insurance. We appreciate your feedback and look forward to assisting you again in the future!",
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"comment": "Quick and seamless appointment. Worked with my insurance to get me taken care of. Very friendly staff. I wish I would have come here for my first set of hearing aids.",
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"comment": "Thank you, Jo, for taking the time to leave a review. Your feedback is important to us!",
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"comment": "Thank you, Memory! We appreciate your kind words about our team's helpfulness and the efficiency of your appointment. It's great to hear that everything was explained clearly for you.",
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"comment": "Everyone was very helpful and very nice. Didn't have to wait long for my appointment. He explained things so I could understand.",
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"comment": "Thank you, Dennis! We're glad to hear that Reid provided you with such excellent service and support. We appreciate your feedback and are here for any future needs you may have!",
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"comment": "I got my hearing aids at Sam's Club in Ames,Iowa. Reid Basten was so very kind and explained everything. I go back to have my aids cleaned and just went back for my first year and made sure they were working well for me. Reid is patient and always answers any questions. He's the BEST!!",
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"comment": "Thank you, Jane, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Mark! We're glad to hear you had a great experience and found our team helpful in answering your questions and making adjustments. Your feedback means a lot to us!",
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"comment": "Has great experience, they cleaned an adjusted aids . Answered the questions I had and adjusted accordingly, very helpful 5 stars",
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"comment": "Thank you, Marian! We're glad to hear that our team went above and beyond to assist you with your new phone. Your kind words mean a lot to us!",
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"comment": "They went over and above to help me set up when I stopped in with new phone that would not pair. Caring, helpful , kind and so smart!",
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"comment": "Thank you, Rynda, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you for your review, Cambria Schmidt!",
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"comment": "Thanks so much for the review, Andrea Peel! Feel free to text this number any time and we'll respond ASAP.",
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"comment": "Thank you for your 5-Star review, Nathan Tosten!",
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"comment": "Those people bend over back watfsyo help you lovem",
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"comment": "Thank you for your 5-Star review, Roxann Dittmer!",
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"comment": "The staff was nice and very knowledgeable.\nThey were very helpful.\nHearing Unlimited is the best place to go for hearing aids and other products to help with protecting your hearing.. the receptionist is not very friendly if you can get past her I think u will be good.",
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"comment": "Thank you for your 5-Star review, Rod Wheeler!",
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"comment": "Thank you for your 5-Star review, Bernard Everett!",
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Kim Steil! Please let us know if there is anything else we can do for you. We look forward to helping you on your hearing journey!",
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"comment": "My Mother (83) got her 1st pair of hearing aids today. So basically she hasn't been able to hear out of her right ear for at least 50\n+ years and about 4 months ago she lost what hearing she had in her left ear. Today Mike and his staff gave my Mom her life back !!! She was able to engage in conversations with her family. My family and I are for ever grateful. Hearing Unlimited are the best and I will tell all my friends. Kim Steil",
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"comment": "Very good! She was able to fix my problem.",
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"comment": "Thank you for your review, Joleen! We really appreciate it!",
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"comment": "They were highly professional but can\u2019t control nor lower the price of a hearing aid. Someone should also invest in a water cooler machine.",
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"comment": "Thank you for your 5-Star review, Kelly Montgomery!",
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"comment": "I had a hearing test this morning and Dr. Smith was very professional and friendly. He told me that I had some hearing loss in high frequencies, but that I was not at the point of needing hearing aids yet.",
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"comment": "Thank you for your 5-Star review, Duane Walton!",
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"comment": "Thank you for your 5-Star review, Pat Pedersen!",
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"comment": "My hearing aides were cleaned well much better than the last time I was there to have them cleaned!!\nI appreciated Mike working with me to get new hearing aides at a reasonable price and setting me up with an interest free loan for a year!",
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"comment": "Thank you for your 5-Star review, Jim Sperry!",
"updateTime": "2021-05-28T13:17:23.383959Z"
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"comment": "The front desk staff was very pleasant and helpful. The Audiologist was super nice and very knowledgeable and helpful.\nThank you for your service and help.",
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"comment": "I\u2019m glad I chose Hearing Unlimited In Ames for a hearing test and hearing sides.\nI\u2019m very satisfied with the friendly staff (Mike) and service.\nI would recommend anyone with hearing loss concerns to go to Hearing Unlimited in Ames.\nYou\u2019ll be glad that you did.",
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"comment": "Thank you for your 5-Star review, Debbie Cornelius!",
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"comment": "Very happy with my visit \u263a they all do a great job.",
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"comment": "Thank you for your 5-Star review, Dayle Frye!",
"updateTime": "2021-03-02T16:19:57.948712Z"
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"comment": "Thank you for your 5-Star review, Pam Jones!",
"updateTime": "2021-03-01T18:23:48.825724Z"
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"comment": "Thank you for your review, Ken Burditt!",
"updateTime": "2021-02-23T14:25:40.442876Z"
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"comment": "Professional. Clearly explained the process and the options available.",
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"displayName": "Bonna Pinneke"
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"reviewReply": {
"comment": "Thank you for your review, Bonna Pinneke!",
"updateTime": "2021-02-22T16:44:23.069309Z"
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"reviewReply": {
"comment": "Thank you for your 5-Star review, Julie Graesch!",
"updateTime": "2021-02-18T17:50:56.310579Z"
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"displayName": "Karen Burianek"
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"reviewReply": {
"comment": "Thank you for your review and recommendation, Karen Burianek!",
"updateTime": "2021-02-15T15:27:20.194185Z"
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"comment": "Thank you for taking the time to leave us a review! We appreciate your genuine feedback and are happy the team has been able to help you through this transition.",
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"comment": "Thank you for taking the time to leave us a review! We appreciate you visiting our Ames office.",
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"comment": "Thank you for taking the time to leave us a review. We are happy that you've landed on a natural feel, what a difference!",
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"comment": "First class. I (Leo Runge) received my hearing aids a number of weeks ago and Bob has been very helpful and patient working very hard in dealing with my hearing loss. His support and listening skills have been the best I've had. This is my 4th pair of hearing instruments throughout the years and this has been the best experience.",
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"comment": "I received my hearing aids in May of this year and have had a great friendly acceptance from the office staff there. When I did have questions or concerns they were glad to try to help me out and find a solution. My biggest challenge was to find a way get a stethoscope to work for me as I'm still working part-time as a nurse at a child care center and need to be able to check the heart and lung sounds on my little clients who come to me \"sick\" and stay for the day in our Comfort Zone sick kids room. We tried several different things until we found a special stethoscope with a headset rather then the ear buds to use with my \"in the ear\" ICD hearing aids. The kids are happier and so am I when I need to do their health assessments upon their arrival to my special room!!",
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"comment": "I have relied on this service for well over fifteen years and do not know of any other enterprise as competent and courteous as this one. My hearing aids were not only well fitted, but the regular monitoring and checking done by Hearing Unlimited is exceptional.\n\nHearing Unlimited is one of those businesses Norman Rockwell pictured for Saturday Evening Post--trustworthy, competent, and always courteous. I have relied on their services for more than two decades and am completely satisfied.",
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Always a good experience.
Galen Chitty, on GoogleMy hearing evaluation was done in a friendly and comfortable manner. I was told that my hearing is normal, which is what I thought, and no need to return for 2 years.
Rodney Logan, on GoogleGreat service. We have been a client at HU Hearing for years. The staff is always courteous. Thank you to all that take care of our hearing needs.
kathy jurgens, on GoogleI scheduled a free consultation to get a baseline for my hearing at 65. Michael Smith performed the test. He was funny, kind, and really helpful! He showed me the inside of my ear (I’ve always wondered), pointed out scar tissue, and thoroughly explained the results of the test. I...
Alyssa Frideres, on GoogleVery professional and kind!
Dispatch Kennedy, on GoogleWhat kind people. They put me at ease and the hearing testing was done in a very professional way. Thank you for your kindness.
K Cross, on GoogleI highly recommend Hearing Unlimited! I had been feeling extremely anxious due to tinnitus in my left ear. However, after a patient consultation, they provided me with specific advice and discovered that my ear was actually still inflamed—something other doctors had simply overlooked, merely telling me that everything "looked normal."...
Ching Kwan Yeung, on GoogleQuick and seamless appointment. Worked with my insurance to get me taken care of. Very friendly staff. I wish I would have come here for my first set of hearing aids.
Ryan Brannen, on GoogleEveryone was very helpful and very nice. Didn't have to wait long for my appointment. He explained things so I could understand.
Memory Iles, on GoogleI got my hearing aids at Sam's Club in Ames,Iowa. Reid Basten was so very kind and explained everything. I go back to have my aids cleaned and just went back for my first year and made sure they were working well for me. Reid is patient and always answers...
Dennis Furness, on GoogleHas great experience, they cleaned an adjusted aids . Answered the questions I had and adjusted accordingly, very helpful 5 stars
Mark Roberts, on Google
