Our Staff

Mike Smith, NBC-HIS

Mike Smith, NBC-HIS

National Board Certified Hearing Instrument Specialist

Mike Smith is a Nationally Board Certified Hearing Instrument Specialist and has been with Hearing Unlimited since 1987. He holds a B.A. in Business Administration from William Penn University. Mike is a member of the Iowa Association of Hearing Health Professionals and the International Hearing Aid Society.

He has been selected by both Governors Branstad and Vilsack to serve on the Iowa Hearing Aid Dispensers Licensing Board and is a Past-President of the Iowa Hearing Association. He was recently voted “Best Hearing Instrument Specialist” in Story County by the readers of the Ames Tribune for the second year in a row.

What he enjoys most about working at Hearing Unlimited is helping people get back the communication skills they have lost and get them back into life. Mike said, “Unlike most in this profession, I fit people, not hearing aids.” He is interested in hearing conservation and makes custom earplugs right in his office. Not only does Mike take care of hearing needs in Ames, but also in offices in Clarion and Jefferson as well.

Mike lives near Gilbert, IA with his two children. When Mike is not working, you can find him hunting and fishing.

Kathleen Meier, HIS

Kathleen Meier, HIS

Hearing Instrument Specialist

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ankeny and Ames offices.

Sandee Borer

Sandee Borer

Patient Services Coordinator

Sandee has been with Hearing Unlimited since 1997. She enjoys working with our patients to assist them in making the hearing aid process pleasant and positive. On her off time, Sandee likes to spend time cooking, gardening and camping with her family.

Shalene Netcott, PSC

Shalene Netcott, PSC

Patient Services Coordinator

Bio coming soon

Customer Reviews

I have been a client of Hearing Unlimited for over 40 years. The staff knows me as a person, not just as a client. They listen to my concerns and always help find solutions to help me hear the best possible. I highly recommend them.

Karen Burianek, on Google

When I first made an appointment, I was apprehensive about going. My ears had always been a sensitive area with me. I have had my share of experiences with different doctors. Hearing Unlimited was surprisingly different. Everyone was genuinely friendly and Dr. Mike was good at putting me at ease,...

Ellen Moore, on Google

Mike is always awesome! And I never have to wait. He’s always on time.

Teri Gallahan, on Google

Professional. Clearly explained the process and the options available.

Ken Burditt, on Google

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