Our Staff

Mike Smith, NBC-HIS

Mike Smith, NBC-HIS

National Board Certified Hearing Instrument Specialist

Mike Smith is a Nationally Board Certified Hearing Instrument Specialist and has been with Hearing Unlimited since 1987. He holds a B.A. in Business Administration from William Penn University. Mike is a member of the Iowa Association of Hearing Health Professionals and the International Hearing Aid Society.

He has been selected by both Governors Branstad and Vilsack to serve on the Iowa Hearing Aid Dispensers Licensing Board and is a Past-President of the Iowa Hearing Association. He was recently voted “Best Hearing Instrument Specialist” in Story County by the readers of the Ames Tribune for the second year in a row.

What he enjoys most about working at Hearing Unlimited is helping people get back the communication skills they have lost and get them back into life. Mike said, “Unlike most in this profession, I fit people, not hearing aids.” He is interested in hearing conservation and makes custom earplugs right in his office. Not only does Mike take care of hearing needs in Ames, but also in offices in Clarion and Jefferson as well.

Mike lives near Gilbert, IA with his two children. When Mike is not working, you can find him hunting and fishing.

Kathleen Meier, HIS

Kathleen Meier, HIS

Hearing Instrument Specialist

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ankeny and Ames offices.

Sandee Borer

Sandee Borer

Patient Services Coordinator

Sandee has been with Hearing Unlimited since 1997. She enjoys working with our patients to assist them in making the hearing aid process pleasant and positive. On her off time, Sandee likes to spend time cooking, gardening and camping with her family.

Shalene Netcott, PSC

Shalene Netcott, PSC

Patient Services Coordinator

Bio coming soon

Channing Martz

Channing Martz

Audio Technician

Bio coming soon.

woman with ipad background

Customer Reviews

Very knowledgeable and personable people there. Obvious many years of experience. Will use them for all future hearing issues.

Doug Thompson, on Google

The staff was nice and very knowledgeable. They were very helpful. Hearing Unlimited is the best place to go for hearing aids and other products to help with protecting your hearing..

jim sperry, on Google

I had an appointment in the capable hands of Kathy Meier at the office in Ames, Iowa. She flawlessly answered all my questions and adjusted my hearing aides to fit my needs. So happy I went to Hearing Unlimited.

Roxann Dittmer, on Google

First Time with Hearing Unlimited. Mike is a great guy and hearing test and choosing hearing aids was a breeze. I was told should have them in 2-3 weeks. 3 weeks went by heard nothing so I called. I was put in hold and the gal came back and said...

John Clemens, on Google

My Mother (83) got her 1st pair of hearing aids today. So basically she hasn't been able to hear out of her right ear for at least 50 + years and about 4 months ago she lost what hearing she had in her left ear. Today Mike and his staff...

Kim Steil, on Google

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