Wednesday: 8:00 AM – 12:00 PM, 1:00 – 5:00 PM
118 E 13th St, Ames, IA 50010

Our Staff

Mike Smith, NBC-HIS

National Board Certified Hearing Instrument Specialist

Mike Smith is a Nationally Board Certified Hearing Instrument Specialist and has been with Hearing Unlimited since 1987. He holds a B.A. in Business Administration from William Penn University. Mike is a member of the Iowa Association of Hearing Health Professionals and the International Hearing Aid Society.

He has been selected by both Governors Branstad and Vilsack to serve on the Iowa Hearing Aid Dispensers Licensing Board and is a Past-President of the Iowa Hearing Association. He was recently voted “Best Hearing Instrument Specialist” in Story County by the readers of the Ames Tribune for the second year in a row.

What he enjoys most about working at Hearing Unlimited is helping people get back the communication skills they have lost and get them back into life. Mike said, “Unlike most in this profession, I fit people, not hearing aids.” He is interested in hearing conservation and makes custom earplugs right in his office. Not only does Mike take care of hearing needs in Ames, but also in offices in Clarion and Jefferson as well.

Mike lives near Gilbert, IA with his two children. When Mike is not working, you can find him hunting and fishing.

Mike Smith, NBC-HIS

Bob Larrance, HIS

Hearing Instrument Specialist

Bob Larrance joined Hearing Unlimited as a Hearing Instrument Specialist in 2005. He is married and has two children. Bob graduated from Iowa State University and is a member of the Iowa Association of Hearing Health Professionals.

As an experienced, trained, and licensed professional, he takes 16 hours of continuing education classes annually along with specialized manufacturer training to stay up-to-date on the latest technology.

“My goal in becoming a hearing specialist was and is to develop open and trusting relationships with each patient and their family. Communication is so much more than just hearing. Testing, programming, and fitting are just a piece of the total experience I want to provide for the patient and their family.”

Not only does Bob take care of hearing needs in Ames, but also in the Eldora, Iowa Falls, and Webster City offices as well.

Bob Larrance, HIS

Deb Reilly

Patient Services Coordinator

Deb believes that service and relationships are important. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interest in mind. You can always count on Deb to be warm and friendly. When you visit our office, Deb strives to ensure you feel comfortable and at home.

Deb Reilly

Sandee Borer

Patient Services Coordinator

Sandee has been with Hearing Unlimited since 1997. She enjoys working with our patients to assist them in making the hearing aid process pleasant and positive. On her off time, Sandee likes to spend time cooking, gardening and camping with her family.

Sandee Borer

Customer Reviews

Mike and his staff have been serving my hearing needs for 30 years. The hearing aid appliances they sell are top-notch, and the ongoing professional service after the sale keeps me coming back.

Paul Livingston, on Google+

Very good. Mike is great and does a good job keeping my hearing aids right for me

Cathy Webb, on Google+

I have relied on this service for well over fifteen years and do not know of any other enterprise as competent and courteous as this one. My hearing aids were not only well fitted, but the regular monitoring and checking done by Hearing Unlimited is exceptional. Hearing Unlimited is one...

Robert Underhill, on Google+

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