Our Staff

Mike Smith, HIS

Hearing Instrument Specialist

Mike Smith is a hearing care professional with over 35 years of experience in the hearing industry.  Throughout his career, Mike has built a strong reputation for his deep product knowledge, patient-focused approach and commitment to improving quality of life through better hearing.  Mike says, “He fits people not hearing aids unlike most of his colleagues in the industry”.

Known for his integrity and calm educational style, Mike has helped thousands of individuals and families navigate hearing loss with confidence.  His decades of hands-on experience allow him to tailor solutions to each patient’s unique needs, ensuring comfort, clarity and long-term satisfaction. 

In his spare time, Mike loves the outdoors whether it be hunting, fishing, snow skiing or spending time with family and friends.

Mike remains passionate about expanding awareness, reducing stigma around hearing loss and bringing cutting-edge hearing solutions to the communities he serves.

Sandee Borer

Patient Care Coordinator

Sandee Borer is a Sr. Patient Care Coordinator. Sandee is originally from Ames, Iowa. Sandee started working at Hearing Unlimited in 1997. Sandee began working in the hearing industry in 1997 and was drawn to the profession because she finds fulfillment in providing services that benefit people’s lives.

What Sandee loves most about saving hearing lives is the ability to improve patients’ hearing and improve their quality of life. Sandee strives to treat each patient with compassion and understanding as each person’s situation is different in her everyday work with patients.

Outside of saving hearing lives, Sandee loves hobbies such as gardening, cooking and baking.

Mikayla Monahan

Mikayla grew up on a farm outside of Churdan, Iowa. She studied Agricultural Business at Iowa State University and earned a Bachelor of Science degree. In her free time, Mikayla enjoys spending time with friends and family, going on walks, and cheering on the Cyclones.  

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Mike listens and cares He’s great!

Steve Henry, on Google
Ima Cheney, on Google
John Swanson, on Google
Jane Love, on Google

Dr. Smith is the best. He's such a great conversationalist!

Kayleen Catus, on Google

They were very professional and they didn't pressure me into purchasing

Kenneth Outzen, on Google

Very pleasant lady tested my hearing, adjusted the volume on my current aids and said let them know if I need anything else.

Beverly Baustian, on Google

Always a good experience.

Galen Chitty, on Google

My hearing evaluation was done in a friendly and comfortable manner. I was told that my hearing is normal, which is what I thought, and no need to return for 2 years.

Rodney Logan, on Google

Great service. We have been a client at HU Hearing for years. The staff is always courteous. Thank you to all that take care of our hearing needs.

kathy jurgens, on Google

I scheduled a free consultation to get a baseline for my hearing at 65. Michael Smith performed the test. He was funny, kind, and really helpful! He showed me the inside of my ear (I’ve always wondered), pointed out scar tissue, and thoroughly explained the results of the test. I...

Alyssa Frideres, on Google

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