Our Staff

Mike Smith, NBC-HIS

Mike Smith, NBC-HIS

National Board Certified Hearing Instrument Specialist

Mike Smith is a Nationally Board Certified Hearing Instrument Specialist and has been with Hearing Unlimited since 1987. He holds a B.A. in Business Administration from William Penn University. Mike is a member of the Iowa Association of Hearing Health Professionals and the International Hearing Aid Society.

He has been selected by both Governors Branstad and Vilsack to serve on the Iowa Hearing Aid Dispensers Licensing Board and is a Past-President of the Iowa Hearing Association. He was recently voted “Best Hearing Instrument Specialist” in Story County by the readers of the Ames Tribune for the second year in a row.

What he enjoys most about working at Hearing Unlimited is helping people get back the communication skills they have lost and get them back into life. Mike said, “Unlike most in this profession, I fit people, not hearing aids.” He is interested in hearing conservation and makes custom earplugs right in his office. Not only does Mike take care of hearing needs in Ames, but also in offices in Clarion and Jefferson as well.

Mike lives near Gilbert, IA with his two children. When Mike is not working, you can find him hunting and fishing.

Bob Larrance, HIS

Bob Larrance, HIS

Hearing Instrument Specialist

Bob Larrance joined Hearing Unlimited as a Hearing Instrument Specialist in 2005. He is married and has two children. Bob graduated from Iowa State University and is a member of the Iowa Association of Hearing Health Professionals.

As an experienced, trained, and licensed professional, he takes 16 hours of continuing education classes annually along with specialized manufacturer training to stay up-to-date on the latest technology.

“My goal in becoming a hearing specialist was and is to develop open and trusting relationships with each patient and their family. Communication is so much more than just hearing. Testing, programming, and fitting are just a piece of the total experience I want to provide for the patient and their family.”

Not only does Bob take care of hearing needs in Ames, but also in the Eldora, Iowa Falls, and Webster City offices as well.

Kathleen Meier, HIS

Kathleen Meier, HIS

Hearing Instrument Specialist

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ankeny and Ames offices.

Deb Reilly

Deb Reilly

Patient Services Coordinator

Deb believes that service and relationships are important. Her friendly personality gives patients the comfort of knowing that she is someone who cares and has their best interest in mind. You can always count on Deb to be warm and friendly. When you visit our office, Deb strives to ensure you feel comfortable and at home.

Sandee Borer

Sandee Borer

Patient Services Coordinator

Sandee has been with Hearing Unlimited since 1997. She enjoys working with our patients to assist them in making the hearing aid process pleasant and positive. On her off time, Sandee likes to spend time cooking, gardening and camping with her family.

Customer Reviews

I am very thankful for Hearing Unlimited in Ames. Mike and his staff are very personable, they listen to your needs, and they care. They are able to get you in for service or problems to be fixed in a very short order. They are very skilled in what they...

Dennis Bailey, on Google

I love Hearing Unlimited, Ames. I have been with them for almost 10 years. Bob is the absolute BEST! (Other staff are fantastic as well!) I have a lot of anxiety when it comes to my hearing loss and changing hearing aids. Bob has transitioned new aids with me several...

Angela Snider, on Google

Mike has done a very nice job of getting me used to my first aids. After a few adjustments they’re starting to feel natural and the tinnitus has been greatly reduced.

Dennis Bruns, on Google

I had recently had to transfer to the Ames office after our Ankeny office closed and had my first office visit there with Channing. She was very pleasant and efficient. It is harder to make my appointments since i have to find a ride from Ankeny to Ames. Miss our...

Marcella Doughan, on Google

Helpful staff

Elery Egger, on Google

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