Our Staff

Kathleen Meier, HIS

Hearing Instrument Specialist

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ankeny and Ames offices.

Celia Martinez

Audio Tech

Hi, my name is Celia or Ceci as most call me. I am originally from California and made the big move to Iowa with 3 of my 4 children over the summer of 23′. So far we are enjoying it, but we’ll see how our first winter goes. In my free time I like to spend time with my kiddos and find new fun places to explore.

I have been in the medical field for 12+ years working in both in-patient and outpatient facilities as a phlebotomist. My experience in this field has strengthened my compassion and empathy towards my patients and gave me the ability to understand patients on a different level. I am also working on my Associates degree in Health Science to further my knowledge. Although I am new to the hearing aid industry, I am certain that this shift in careers will be a positive one. And I am excited to see what the future holds.

Sandee Borer

Patient Services Coordinator

Sandee Borer is a Sr. Patient Service Coordinator. Sandee is originally from Ames, Iowa. Sandee started working at Hearing Unlimited in 1997. Sandee began working in the hearing industry in 1997 and was drawn to the profession because she finds fulfillment in providing services that benefit people’s lives.

What Sandee loves most about saving hearing lives is the ability to improve patients’ hearing and improve their quality of life. Sandee strives to treat each patient with compassion and understanding as each person’s situation is different in her everyday work with patients.

Outside of saving hearing lives, Sandee loves hobbies such as gardening, cooking and baking.

Shalene Netcott

Patient Services Coordinator

Shalene Netcott is a Patient Services Coordinator. Shalene is originally from Radcliffe, Iowa and moved to Kelley, Iowa in 1992. Shalene attended Ellsworth Community College and started working at Hearing Unlimited in 1991.

What Shalene loves most about saving hearing lives is making the patient lives easier by helping them hear what is most important to them. Shalene strives to help people live better by hearing better in her everyday work with patients.

Outside of saving hearing lives, Shalene loves hobbies such as reading, crafts, and taking walks with their dog Frankie.

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Customer Reviews

Friendly and thorough service. Excellent patient centered staff and provider. Complete recommendations for treatment. Answered all questions.

John Petrisko, on Google

Hearing Unlimited provided me with a hearing test! The doctor and staff were professional and genuine caring! I was extremely satisfied with their care provided! Will absolutely be back for future visits!

Paul Fitzgerald, on Google

I've never had a bad experience with hearing unlimited! They are always helpful very pleased with their services.

Leroy Pingel, on Google

Very accommodating and straight forward. Terms are competitive especially regarding service.

Doug Powell, on Google

All staff were excellent and very friendly and professional. Kathy explained things very well.My Thanks Marlin S.

Nell Stirm, on Google

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