Our Staff

Mike Smith, NBC-HIS

Mike Smith, NBC-HIS

National Board Certified Hearing Instrument Specialist

Mike Smith is a Nationally Board Certified Hearing Instrument Specialist and has been with Hearing Unlimited since 1987. He holds a B.A. in Business Administration from William Penn University. Mike is a member of the Iowa Association of Hearing Health Professionals and the International Hearing Aid Society.

He has been selected by both Governors Branstad and Vilsack to serve on the Iowa Hearing Aid Dispensers Licensing Board and is a Past-President of the Iowa Hearing Association. He was recently voted “Best Hearing Instrument Specialist” in Story County by the readers of the Ames Tribune for the second year in a row.

What he enjoys most about working at Hearing Unlimited is helping people get back the communication skills they have lost and get them back into life. Mike said, “Unlike most in this profession, I fit people, not hearing aids.” He is interested in hearing conservation and makes custom earplugs right in his office. Not only does Mike take care of hearing needs in Ames, but also in offices in Clarion and Jefferson as well.

Mike lives near Gilbert, IA with his two children. When Mike is not working, you can find him hunting and fishing.

Kathleen Meier, HIS

Kathleen Meier, HIS

Hearing Instrument Specialist

Kathy joined Hearing Unlimited as a staff hearing aid dispenser in 1994. As an experienced, trained and licensed professional, she takes 16 hours of continuing education classes annually along with specialized manufacturer training. She is a member of the Iowa Association of Hearing Health Professionals. “My intent is to put the patient in charge of their hearing loss and how they wish to improve their communication. I will never pressure a patient, only present to them all of the available options on an individualized basis. I will never tell you what to do, I will only give you options and let you make the decision.” Kathy serves patients in the Ankeny and Ames offices.

Sandee Borer

Sandee Borer

Patient Services Coordinator

Sandee has been with Hearing Unlimited since 1997. She enjoys working with our patients to assist them in making the hearing aid process pleasant and positive. On her off time, Sandee likes to spend time cooking, gardening and camping with her family.

Shalene Netcott, PSC

Shalene Netcott, PSC

Patient Services Coordinator

Bio coming soon

Channing Martz

Channing Martz

Audio Technician

Bio coming soon.

woman with ipad background

Customer Reviews

Terrific day. Prompt response which included a hearing test and evaluation plus cleaning of current hearing aids. Thanks.

Ed Ka, on Google

My Mother (83) got her 1st pair of hearing aids today. So basically she hasn't been able to hear out of her right ear for at least 50 + years and about 4 months ago she lost what hearing she had in her left ear. Today Mike and his staff...

Kim Steil, on Google

It was a good experience I have never had aids before the test was good and fast I had insurance and the took care of everything that need to be done it can petty fast and was given to me with a pleasant experience

Jo Cardani, on Google

They were very helpful in getting our service updated at the Ames office. They really care about their clients and went way beyond the usual to help us there. I was very pleased to see Kathy who serviced us so well in Ankeny over the years now at the Ames...

Lana Shea, on Google

Kathleen was great. I would recommend her to anyone. From just testing to actually fitting you with the proper hearing aid. I feel I am in good hands every time I meet with her. Thank you, thank you, thank you!!!!!!

Hope Brown, on Google

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