Our Staff

Mike Smith, HIS

Hearing Instrument Specialist

Mike Smith is a hearing care professional with over 35 years of experience in the hearing industry.  Throughout his career, Mike has built a strong reputation for his deep product knowledge, patient-focused approach and commitment to improving quality of life through better hearing.  Mike says, “He fits people not hearing aids unlike most of his colleagues in the industry”.

Known for his integrity and calm educational style, Mike has helped thousands of individuals and families navigate hearing loss with confidence.  His decades of hands-on experience allow him to tailor solutions to each patient’s unique needs, ensuring comfort, clarity and long-term satisfaction. 

In his spare time, Mike loves the outdoors whether it be hunting, fishing, snow skiing or spending time with family and friends.

Mike remains passionate about expanding awareness, reducing stigma around hearing loss and bringing cutting-edge hearing solutions to the communities he serves.

Celia Martinez

Hearing Instrument Specialist Trainee

Hi, my name is Celia or Ceci as most call me. I am originally from California and made the big move to Iowa with 3 of my 4 children over the summer of 23′. So far we are enjoying it, but we’ll see how our first winter goes. In my free time I like to spend time with my kiddos and find new fun places to explore.

I have been in the medical field for 12+ years working in both in-patient and outpatient facilities as a phlebotomist. My experience in this field has strengthened my compassion and empathy towards my patients and gave me the ability to understand patients on a different level. I am also working on my Associates degree in Health Science to further my knowledge. Although I am new to the hearing aid industry, I am certain that this shift in careers will be a positive one. And I am excited to see what the future holds.

Sandee Borer

Patient Care Coordinator

Sandee Borer is a Sr. Patient Care Coordinator. Sandee is originally from Ames, Iowa. Sandee started working at Hearing Unlimited in 1997. Sandee began working in the hearing industry in 1997 and was drawn to the profession because she finds fulfillment in providing services that benefit people’s lives.

What Sandee loves most about saving hearing lives is the ability to improve patients’ hearing and improve their quality of life. Sandee strives to treat each patient with compassion and understanding as each person’s situation is different in her everyday work with patients.

Outside of saving hearing lives, Sandee loves hobbies such as gardening, cooking and baking.

Andrew Nelson

Hearing Instrument Specialist Trainee

Bio coming soon.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

Always a good experience.

Galen Chitty, on Google

My hearing evaluation was done in a friendly and comfortable manner. I was told that my hearing is normal, which is what I thought, and no need to return for 2 years.

Rodney Logan, on Google

Great service. We have been a client at HU Hearing for years. The staff is always courteous. Thank you to all that take care of our hearing needs.

kathy jurgens, on Google

I scheduled a free consultation to get a baseline for my hearing at 65. Michael Smith performed the test. He was funny, kind, and really helpful! He showed me the inside of my ear (I’ve always wondered), pointed out scar tissue, and thoroughly explained the results of the test. I...

Alyssa Frideres, on Google

Very professional and kind!

Dispatch Kennedy, on Google
Roger Franksain, on Google

What kind people. They put me at ease and the hearing testing was done in a very professional way. Thank you for your kindness.

K Cross, on Google

I highly recommend Hearing Unlimited! I had been feeling extremely anxious due to tinnitus in my left ear. However, after a patient consultation, they provided me with specific advice and discovered that my ear was actually still inflamed—something other doctors had simply overlooked, merely telling me that everything "looked normal."...

Ching Kwan Yeung, on Google
Lisa Jordan, on Google

Quick and seamless appointment. Worked with my insurance to get me taken care of. Very friendly staff. I wish I would have come here for my first set of hearing aids.

Ryan Brannen, on Google
Jo Mortvedt, on Google

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